IT & Software

Senior Incident & Problem Manager (24/7, Hybrid)

Kibbi Technologies Inc.

City Of Moncton · Nb · Canada

Bell Canada is seeking an Operations Service Desk Problem/Incident Manager for its Business Market Enterprise segment in Canada. The role focuses on Day 2 support, proactive and reactive problem management, and end‑to‑end incident life cycle management.

You will collaborate with Service teams to maintain high customer satisfaction, participate in governance, and drive service improvements for enterprise‑scale customers across data centers and networks.

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Reference: WJ-291_11020113

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