Senior Information Technology Technician

4 days per week in the office, 1 at home.

We're partnered with a world-renowned FMCG brand looking for a Senior IT Operations Professional to join their UK technology team.

This is a hands‑on role within a small, fast‑paced IT function where you'll take responsibility for a broad mix of 1st and 2nd Line support, while working closely with the wider business and supporting the development of more junior team members.

You'll be involved across day-to-day IT operations, end‑user support, hardware, networking, AV and digital workplace technology.

We're looking for someone with:

• Strong 1st and 2nd Line IT support experience
• Some people lead experience, you'll be looking after 1, potentially 2 team members
• Excellent end‑user computing and hardware knowledge
• Hands‑on AV systems and digital signage experience
• Good networking knowledge and troubleshooting skills
• Strong understanding of ITIL and IT service management
• Experience with onboarding, user access and general IT operations
• Excellent communication and stakeholder management skills
• A proactive, hands‑on attitude and willingness to get involved across the IT environment

Experience working within FMCG, Retail, startups, scale‑ups or other fast‑paced environments would be particularly valuable.

This is a great opportunity for someone who enjoys a broad, hands‑on IT role and wants to develop their technical experience within a globally recognized brand.

Central London - near Charing Cross