Senior IT Analyst

• Maintain AVEVA PI Data Historian production and development application environments
• Provide technical support, troubleshooting, problem diagnosis, application testing, and configuration changes
• Support interfaces connecting to PI Data Archive, PI Asset Framework (AF), and PI Vision servers
• Support the High Availability architecture of PI environments
• Develop PI AF calculations and event frames
• Define and configure PI AF templates and solution hierarchies
• Resolve connection, performance, and data flow issues
• Collaborate with PI team members to fulfill application support and service requests
• Prepare and maintain documentation according to Enbridge standards
• Participate in the 24x7 support team on-call rotation
• Coordinate meetings and the setup and rollout of projects or systems with support functions
• Work with cross-functional teams to develop, review, and implement transition-related reporting and metrics
• Provide senior leaders and executive management with insight into business performance

Requirements

• A related university degree or a two-year technical diploma in computer science or a related field
• 2+ years of progressively responsible experience in information technology, application sustainment/support/development, and working with business partners and external service providers
• Experience in IT project planning, process analysis, data analysis, systems implementation, and operations
• Understanding of PI Data Historian (AVEVA PI) best practices, standards, and operating procedures
• Good analytical and interpretive skills
• Strong interpersonal, verbal, and written communication and collaboration skills
• Ability to balance competing priorities and determine the appropriate course of action
• Ability to multi-task and work to strict deadlines
• Ability to participate in an on-call rotation for 24/7 support
• Final candidates may be required to undergo security screening, including a criminal records check

Core Competencies

Demonstrates expertise in maintaining and supporting AVEVA PI Data Historian environments, including troubleshooting, application testing, and configuration. Proficient in developing PI AF calculations and templates while collaborating with cross-functional teams to enhance business performance.

Highest-signal resume keywords

• AVEVA PI Data Historian
• PI Asset Framework (AF)
• Application Support
• IT Project Planning
• Data Analysis

Hard Skills

• Application Testing
• Configuration Changes
• Problem Diagnosis
• Data Flow Resolution
• PI AF Calculations
• Event Frames Development
• Performance Optimization
• Documentation Maintenance
• Systems Implementation
• Process Analysis

Soft Skills

• Analytical Skills
• Interpersonal Skills
• Verbal Communication
• Written Communication
• Collaboration Skills

Industry Keywords

• Information Technology
• Application Sustainment
• Business Performance
• Service Requests
• On-Call Support

Tools & Technologies

• PI Data Archive
• PI Vision Servers
• High Availability Architecture