Senior IT & AV Support Engineer (IAAPS)
University of Bath
Overview
In this role you will deliver and continuously improve IT and Audio Visual support for IAAPS Ltd, enabling staff and students to work effectively in a research-focused environment. You will partner with IAAPS colleagues and University IT teams to maintain reliable services, tackle day-to-day issues, and drive small projects. Your work will support applied automotive propulsion research and cross-functional collaboration. Expect a role that combines strong technical execution with stakeholder engagement and documentation. This is an opportunity to shape the digital workplace for a world-class research and industry-facing unit.
Pay / Benefits- Generous annual leave with 5 discretionary days
- Employer contributory pension schemes
- Cycle to work scheme
- Electric vehicle salary sacrifice scheme
- Staff discounts at Team Bath gym
- Discounted postgraduate tuition and development opportunities
- Provide day-to-day IT and AV support for IAAPS Ltd
- Monitor, report on service requirements, and contribute to service improvement
- Assist in developing and maturing the IT/AV Support Service
- Build and maintain relationships with IAAPS staff, students, and University IT staff
- Communicate effectively and take ownership of documentation and small projects
- Strong technical skills with Microsoft 365 and end-user devices across Windows, macOS and Linux
- Broad knowledge of current IT and AV technologies and their application in a Higher Education context
- Effective communicator
- Relationship builder
- Documentation ownership
- Microsoft 365 (M365)
- Windows, macOS, Linux environments
- IT and AV technologies in Higher Education
Reference: WJ-747_30948412