IT & Software

Senior IT Helpdesk & Cloud Support Lead

Tower Cold Chain

Theale · England · United Kingdom

Cold Chain Technologies, based in Theale, seeks a Senior Helpdesk Technician to deliver high-quality IT support across end-user devices, cloud platforms, and enterprise applications. You will be the main contact for IT requests and escalation of complex issues, ensuring service quality and SLA adherence.

The role covers Windows 11, Microsoft 365, AD/Entra ID, Azure, and ERP systems. You will work with stakeholders, vendors, and the IT team to maintain secure, reliable IT services across the

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Reference: WJ-5107_13759439

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