IT & Software

Senior IT Incident & Problem Leader (24x7)

Socket.dev

Vancouver · Metro Vancouver Regional District · Canada

Aviso is hiring a Senior Incident and Problem Manager to lead end-to-end IT incident and problem management for our Technology Ops & Support Partners team in Canada. You will drive rapid incident restoration, root-cause analysis, and preventive actions while improving ITIL-aligned governance and reporting.

You will collaborate with engineering, cloud, security, and partners to ensure production readiness for releases and minimize service disruptions.

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Reference: WJ-291_10925587

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