Senior IT Operations Lead – ServiceNow & ITIL Expert

OneAdvanced Limited is hiring for an Operational Technical Lead within our Technical Operations team in Birmingham. You will own client estates, ensure CMDB accuracy, and drive service continuity through ITIL-aligned processes and ServiceNow.

Lead cross-functional resolution efforts, participate in CAB, and provide governance on security findings. Strong AD/Azure, VMware, and scripting skills are essential in a fast-paced, shared-services environment.