Senior IT Service Desk Engineer (Hybrid)

Frontline Consultancy is seeking a Senior Service Desk Analyst to deliver maintenance for incident resolution, requests, and reporting to the centralised Service Desk division. You will handle escalated queries across multiple technologies and participate in some project work.

The ideal candidate has 5+ years IT experience, with 2+ years in 2nd line support, and strong customer-facing communication. This hybrid role covers both home-based and office work in Handforth, with a 37.5 hour week and