Senior IT Service Manager | Hybrid, Multi-Vendor Ops

Post Office Ltd. is seeking a Branch Service Manager to lead IT service delivery and continual improvement across a complex technology landscape. You will work with technical teams, suppliers, and senior stakeholders to ensure service stability and high-quality outcomes for Postmasters and customers.

The role emphasizes incident, problem and change management, governance, and operational readiness, with a hybrid working pattern and a competitive benefits package.