Senior IT Service Manager - Hybrid, User-Focused ITSM Leader

Department for Transport is seeking a Senior IT Service Manager to lead the evolution of ITSM and service catalogue capabilities. You will ensure services are efficient, user-focused and aligned with organisational needs.

In the Essentials Service Line, you’ll maintain ITSM tooling, improve workflows, and support consistent, high-quality service management practices. Hybrid working and travel may be involved.