Senior IT Support Analyst — Global User & Cloud Support

Fred. Olsen Ltd in Glasgow seeks a Senior IT Support Analyst to provide visible, business-aware IT support for FO Digital, embedded within the Cloud, Infrastructure & Service Tower.

This is a hands-on role for someone who combines strong technical troubleshooting with excellent customer service and ownership. You will be the local point of contact for US users, collaborate with UK and global tech teams, suppliers and partners, and drive first-time resolution, effective escalation, knowledge