IT & Software

Senior IT Support Technician - Escalations

Cosmetic Physician Partners

Montreal (Administrative Region) · Qc · Canada

CPP Clinics in Montréal seeks an IT Support Technician III to act as senior escalation for clinics across the United States. You will handle escalations in Microsoft 365, Entra ID, and networked endpoints, and coordinate with our Senior IT Engineer for complex issues.

You’ll work a queue-driven role, maintaining SLAs, and supporting EMR/clinic platforms as needed. Fluency in English is required; French is a plus.

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Reference: WJ-291_11035958

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