Senior IT Support Technician: M365, Security & VoIP

CPP Clinics in Montréal is seeking an IT Support Technician III to act as the senior escalation point for our clinics across the United States. This hands-on role handles tickets daily, resolving issues across Microsoft 365, endpoints, security tooling, telephony and networking.

You’ll escalate infrastructure and security work to the Senior IT Engineer, assist with clinic onboarding, and maintain SOPs while mentoring L1/L2 technicians.