Senior IT Systems Engineer — Onsite & Remote Support

Bally's Chicago in Warwick, United Kingdom seeks a skilled IT support professional to resolve complex escalated issues, provide onsite and remote support to corporate users and VIPs, and own incidents through resolution with vendors. The role requires coordinating with internal teams, managing Windows/macOS device builds, and maintaining documentation.

Responsibilities include administering Microsoft 365, remote-access tech, and driving global infrastructure initiatives from planning to rollout,