Senior IT Systems & Networking Administrator

Monday-Friday 8am-5pm Central Oregon Pediatric Associates (COPA) is seeking a Senior Systems and Network Administrator to help lead and improve the technology that supports our clinics, providers, and staff across Central Oregon. You'll lead projects, support critical systems, partner with technology vendors, and help strengthen COPA's internal IT capabilities while ensuring our technology environment remains secure, reliable, and efficient. This position is primarily remote, with regular onsite work for deployments, projects, troubleshooting, and collaboration with clinic teams. Central Oregon Pediatric Associates (COPA) has been caring for kids and families in Central Oregon for over 50 years, building lifelong relationships and helping children thrive from newborns to teens. Our mission is to provide exceptional, right-fit care for kids at every age and stage, and our vision is to improve the health of all kids in our community. We do this in a welcoming, inclusive environment where collaboration, openness, play and accountability are part of how we care, not just what we do. Projects, start to finish: Scope, build, and launch infrastructure and communications projects, starting with a new phone system implementation. On-site support that matters: You're the person people are glad to see walk in. Vendor partnerships: Work hand in hand with our managed service provider and third-party security partners as their primary point of contact. Research and recommend hardware, software, and process improvements that help us work smarter and more securely. Support user access, asset management, security initiatives, and technology best practices across the organization. Automation: Find repetitive work and engineer it away. Help us strengthen our internal technology capabilities and build sustainable processes for the future. One day you might be leading a technology deployment, while another day you're improving a workflow, working with a vendor, supporting a provider, or implementing a change that impacts the entire organization. They thrive both independently and collaboratively, are motivated by building better systems and processes, and focus on addressing root causes rather than just symptoms. Your projects are yours, and your recommendations help shape how we work. A solid foundation: We've invested heavily in modern technology, security, and infrastructure. Your role is to optimize it, improve it, and help guide where we go next. Backup when you need it: Our managed service provider supports day-to-day operations, so you're never carrying everything alone. We're committed to building internal technology capabilities, giving you the opportunity to make a lasting impact. Everything we do supports the physicians, staff, children, and families who rely on us every day. Medical, Life, Vision, and Dental Insurance Employee Assistance Program (EAP) High school diploma or equivalent required. 3–5+ years of relevant IT experience in operations, systems administration, or hybrid support/sys-ops roles. Associate's or Bachelor's degree in IT, Computer Science, or related field preferred (not required). Microsoft Certified: Microsoft 365 Certified: ITIL 4 Foundation (or higher) 4 -10+ years of hands-on IT experience Experience supporting business technology environments and working with end users Comfort working with vendors and managed service providers Excellent communication skills and a customer-focused mindset Use of clear and audible speaking voice and the ability to hear normal speech level in person, over the telephone or through use of other required technology. Sitting or standing for long periods of time Frequent repetitive motion includes computer keyboard use, reaching with hands and arms, and walking Occasional lifting and or moving up to 30 pounds and on rare occasions up to 50 pounds. Specific vision abilities required include viewing computer monitor for long periods of time, close vision, distance vision, color vision, peripheral vision, and depth perception Must be able to wear appropriate personal protective equipment (PPE) as required Hybrid role with a combination of remote work and regular onsite presence at COPA locations for hands-on technology support, system administration, and coordination with clinical and operational teams. Must be able to respond onsite to issues such as hardware failures, network concerns, vendor coordination, or operational support needs. Position includes on-call responsibilities, as needed, to support critical systems and operational continuity. Occasional after-hours or late-night work may be required. Work performed in a standard medical office environment with ergonomically configured equipment; may be eligible for hybrid work per COPA's Local Remote Work Policy. Exposure to typical medical office hazards, including proximity to mechanical equipment, chemicals, and odors. This role is included in COPA's OSHA Exposure Control Plan due to potential occupational exposure to blood or other potentially infectious materials. Travel between COPA clinics, the business office, and community partner locations as required.