Senior IT Technical Lead – Apple-first MSP (Hybrid)

Apple-First MSP in London (Hybrid) seeks a hands-on IT Technical Lead to shape the technical direction of the business. This senior role is an individual contributor, not a service-desk manager, with real authority to influence architecture and delivery.

You'll own the internal stack (identity, MDM, RMM), mentor engineers, and guide end-to-end client projects from scoping to BAU. Pre-sales involvement and client-facing work are part of the role.