Senior IT Technician - Onsite Manufacturing Support

Nova Steel Inc. seeks a hands-on Senior IT Technician (Level 1-2) to support users and operations in a manufacturing setting. You will provide Level 1-2 support for hardware, software, and networks, covering end-user devices, Microsoft 365, cloud apps, and plant systems.

You will be a key contact across the organization, assisting office staff to plant operators, ensuring reliable IT services, uptime, and a strong user experience while collaborating with operations to minimize downtime.