IT & Software

Senior L3 Tech Support Engineer - Remote Networking AV

NETGEAR

Richmond · Metro Vancouver Regional District, Ontario, Quebec, Alberta, Metro Vancouver Regional District, Capitale Nationale, Ontario, Division No. 11, Peel Region, Moncton Parish · Canada

NETGEAR is seeking a highly skilled L3 Technical Support Engineer for Enterprise Networking and AV solutions. This remote Canada-based role prefers BC residents and aligns with Pacific Time for NA customers.

You’ll escalate from L1/L2, resolve complex networking and AV-over-IP issues, and support NETGEAR switches, WiFi APs, security gateways, and management platforms both cloud and on‑premises. You’ll work with engineering to resolve issues, document root causes, and contribute to proactive

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Reference: WJ-4703_9331156

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