IT & Software

Senior LMS Administrator

Piper Companies

Raleigh · Newfoundland and Labrador · Canada

Piper Companies is seeking an experienced Senior LMS Administrator to oversee the administration, optimization, support, and integration of its Canvas LMS across a growing, multi-institutional learning ecosystem. The ideal candidate will bring strong LMS and systems integration expertise, working closely with internal teams and external partners to ensure platform reliability, scalability, and a seamless experience for students, faculty, and staff.

Key Responsibilities:

  • Administer and optimize the Canvas LMS , including user access, permissions, enrollments, course structures, and configurations.
  • Monitor system performance, troubleshoot issues, and manage LMS upgrades, releases, testing, and change management.
  • Support and troubleshoot integrations with Salesforce, SIS, identity management, APIs, LTI, SSO, and third-party applications .
  • Provide escalated Tier 2 and Tier 3 technical support , collaborating with internal teams and vendors to resolve complex issues.
  • Support program launches and partner onboarding while improving LMS standards, automation, workflows, and overall user experience.

Compensation:

  • Salary range: $105,000-$115,000
  • Comprehensive Benefits: Cigna Medical, Dental, Vision, 401K, PTO, Sick Leave if required by law, and Holidays

Qualifications:

  • 7+ years of LMS administration experience , ideally with Canvas.
  • Strong Canvas and technical integration expertise , including APIs, LTI tools, SSO, user provisioning, and enterprise SaaS platforms.
  • Experience with advanced technical support , including Tier 2 and Tier 3 troubleshooting.
  • Strong communication and stakeholder management skills , with experience working across technical and non-technical teams.
  • Preferred: Higher education/EdTech experience, Salesforce integrations, Canvas certification, and familiarity with ITIL, service management, or Agile practices.

This job opens for applications on 10/14/26 . Applications for this job will be accepted for at least 30 days from the posting date.

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Reference: WJ-5769_42305

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