Senior Major Incident & Problem Manager

Jobtailor in the United Kingdom seeks an experienced Lead for Major Incident and Problem Management. You will guide incident response, coordinate cross-functional teams, and drive post-incident reviews to prevent recurrence.

Strong data-driven reporting and governance are essential to improve service resilience. Ideal candidates will have ITIL expertise, stakeholder engagement skills, and a proven ability to manage crises across complex environments while ensuring regulatory and contractual