Senior Manager, ERP & Data Platforms

We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of Senior Manager, ERP & Data Platforms. This role can be fully remote, hybrid, or office-based. Home location is flexible within any major metropolitan area in which Source Atlantic / Bolt Supply House operates, with preference given to candidates based in the Calgary, AB or Halifax, NS area.

SUMMARY:

Reporting directly to the Canadian President with a strong dotted like to the CIO, the Senior Manager, ERP & Data Platforms will lead the transformation of our ERP and data environment, consolidating platforms, establishing enterprise-wide reporting and data governance, and building a scalable technology delivery model.

Leading a small onshore team of platform and data specialists, you will establish and manage offshore delivery capabilities, with decision‑making authority across architecture, vendors, resourcing and investment priorities. This is a build‑focused leadership opportunity for someone who thrives on creating structure, driving transformation and establishing a function designed for long‑term scalability, accountability and performance.

RESPONSIBILITIES:

• Lead the ERP strategy and consolidation of Epicor Prophet 21 and Infor CloudSuite Distribution onto a single strategic platform.
• Own the ERP roadmap, architecture, platform standards and associated delivery priorities.
• Provide accountable leadership across ERP consolidation, migration, major upgrades and integration activities.
• Establish consistent processes, documentation and knowledge‑transfer practices to improve platform resilience and reduce reliance on individual subject‑matter experts.
• Partner with business stakeholders to align ERP capabilities with operational requirements and long‑term business objectives.
• Own the enterprise reporting and business intelligence environment end to end, including the data platform, reporting tools, data architecture and business definitions.
• Establish a trusted, consistent source of business reporting, with clear ownership of metrics, definitions and data quality.
• Develop and implement enterprise‑wide data governance standards, policies and accountabilities.
• Lead master data management across customer, supplier, vendor and product domains.
• Drive data quality remediation and implement controls that sustain improvements over time.
• Establish standards for data ownership, documentation, accessibility, integrity and ongoing maintenance.

Technology Delivery & Operating Model

• Design and implement a scalable operating model that combines onshore functional ownership with offshore delivery capability.
• Build, develop and lead a small onshore team of platform and data specialists, establishing clear accountabilities, performance expectations and development priorities.
• Establish and manage offshore managed‑service capacity, including scope definition, service levels, delivery standards, quality assurance and commercial performance.
• Create the standards, documentation and delivery processes that translate onshore requirements into consistent, high‑quality offshore execution.
• Introduce appropriate governance, performance measures and service‑management disciplines to ensure accountability across internal teams and external partners.
• Establish a culture of continuous improvement, structured knowledge transfer and reduced operational dependency on individual team members.
• Provide the data and platform foundation for concurrent CRM, quoting and Product Information Management (PIM) initiatives.
• Ensure master data, reporting architecture and integration standards support these programs and their long‑term scalability.
• Work collaboratively with project leaders, business stakeholders and technology partners to manage dependencies, risks and delivery priorities.
• Ensure new platforms and capabilities are implemented with appropriate governance, documentation, ownership and ongoing support models.
• Own key technology vendor relationships, contracts, service agreements and commercial performance.
• Lead vendor selection, negotiation, service reviews and performance management.
• Develop and manage the function's operating budget, resource plans and investment priorities.
• Build business cases for platform consolidation, delivery‑model changes and technology improvements.
• Balance cost, quality, risk and capability when determining how work is resourced and delivered.

QUALIFICATIONS:

• 8–12+ years of progressive experience across ERP and Business Intelligence, including 5+ years in leadership or functional ownership roles, with strong expertise in at least one discipline and working knowledge of the other.
• Bachelor’s degree in Computer Science, Information Systems, Business Technology or a related field, or equivalent relevant experience.
• Hands‑on experience with distribution ERP platforms, with Epicor Prophet 21 or Infor CloudSuite Distribution considered a strong asset.
• Proven experience leading ERP consolidation, migration, major upgrades or enterprise technology transformation initiatives.
• Experience managing offshore delivery teams, managed services or outsourced technology models, including service levels, quality assurance and commercial performance.
• Strong knowledge of data architecture, master data management, data governance, data quality and enterprise reporting standards.
• Experience establishing consistent business metrics, reporting frameworks, data definitions and governance processes.
• Proven ability to build scalable operating models, lead specialized teams, document processes and reduce reliance on individual knowledge.
• Strong commercial acumen, including vendor management, contract negotiation, budget ownership, business cases and resource planning.
• Excellent leadership, communication and stakeholder management skills, with the ability to influence senior leaders, collaborate with business stakeholders and lead experienced technical specialists.
• Strong organizational and problem‑solving skills, with the ability to manage multiple complex initiatives, balance competing priorities and drive measurable outcomes.
• A proactive, continuous‑improvement mindset, with the ability to establish structure, accountability and sustainable processes in a developing environment.