IT & Software

Senior Manager, Global Technical Support & Experience

SmartRecruiters, Inc.

Ottawa · Ontario · Canada

Sectigo in Ottawa seeks a Senior Manager, Technical Support to lead a global team and drive operational excellence across tickets, chat, and calls.

The role partners with Product, Engineering, Customer Success, and Sales to optimize customer journeys, implement governance, and deliver analytics-driven insights for strategic planning. This is an in-office role in Ottawa with a CAD 95,000–112,000 compensation range.

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Reference: WJ-3875_13863969

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