Senior Manager of Technology

Leading operational technology initiatives, the full-time Senior Manager of Technology will oversee strategy, delivery, and governance of tools and processes that enhance sales and customer success, while managing over 40,000 customer orders monthly in a remote environment. Key responsibilities Build and lead a high-performing organization focused on operational excellence and continuous improvement Own the enterprise governance of customer order flow and coordinate cross-functional issue resolution Develop and mentor leaders while fostering strong partnerships across Sales, IT, and Operations Required qualifications Bachelor's degree in Business, Information Systems, Operations, Engineering, Computer Science, or related field 7-10 years of progressive leadership experience in Sales, Technology, or Customer Operations Experience leading business technology initiatives and operational transformation programs Strong knowledge of operational workflows and order management systems Advanced experience with reporting tools such as Power BI, Tableau, SQL, or Excel