Senior Microsoft Dynamics 365 Consultant

As a Senior Microsoft Dynamics 365 Consultant, you will lead consultancy, design, and delivery of Dynamics 365 and Power Platform solutions. You will collaborate with clients to translate requirements into scalable architectures and enhancements, while guiding delivery teams in a managed services context. You’ll contribute to solution design, integrations, upgrades, and continuous service improvements, acting as a trusted technical advisor. This role offers impact across customer environments, shaping implementations and optimising performance at scale. You join a values-driven team that partners with global tech leaders and focuses on customer success and transformation.

• quarterly profit share scheme
• career progression and mentorship programs
• flexible/remote working
• pension and private healthcare
• life assurance and financial advice
• employee wellbeing programs and gym discounts

• Provide senior-level consultancy, support, and technical leadership for Microsoft Dynamics 365 and Power Platform solutions
• Design, configure, customise, and extend Dynamics 365 Customer Engagement applications to meet customer requirements
• Deliver enhancements, change requests, and project-based development across customer portfolios
• Develop custom plugins, workflows, custom APIs, integrations, and extensions using C# and .NET
• Build and maintain Power Platform solutions including Power Apps, Power Automate, and Dataverse components
• Troubleshoot and resolve complex application, integration, and performance issues
• Work directly with customer stakeholders to gather requirements, provide technical guidance, and recommend best-practice solutions
• Support upgrades, migrations, and platform optimisation initiatives
• Contribute to solution design workshops, technical documentation, and estimation activities
• Act as a senior escalation point for technical issues and support teams
• Mentor junior consultants and promote knowledge sharing across the team
• Identify opportunities for automation, process improvement, and service enhancement
• Ensure solutions align with Microsoft best practices, governance standards, and security requirements

• 5+ years of experience implementing Dynamics 365 and Power Platform solutions
• Strong knowledge of Microsoft Dynamics 365 Customer Engagement (CRM) platform and core technologies
• Extensive experience designing, configuring, and supporting Dynamics 365 solutions
• Strong development experience using C#, .NET, JavaScript, and TypeScript within Dynamics 365 environments
• Hands-on experience developing Plugins, Custom Workflow Activities, Custom APIs, and integrations
• Strong understanding of Dataverse architecture, security models, and data management
• Experience delivering solutions using Microsoft Power Platform, including Power Apps and Power Automate
• Experience integrating Dynamics 365 and Power Platform solutions with external systems and services
• Experience gathering, analysing, and translating business requirements into technical solutions
• Experience working within managed services, consultancy, or customer-facing delivery environments
• Strong understanding of incident, problem, change, and release management processes
• Excellent stakeholder management and communication skills
• Proven experience acting as a technical lead or senior consultant on customer engagements

• Customer-first mindset
• Strong analytical and problem-solving abilities
• Excellent communication and presentation skills
• C#, .NET, JavaScript, TypeScript
• Plugins, Custom Workflow Activities, Custom APIs, integrations
• Dataverse architecture and security