Senior Mortgage Default Leader & Coach

Manulife Financial invites applications for an experienced Default Management Consultant to lead a multi-location team in mortgage delinquency management, loss mitigation, and resolution strategies within Residential Lending Services. Focused on customer outcomes, risk oversight, and policy compliance, the role collaborates with Lending, Risk, Legal, and Operations to deliver effective case resolution.

The successful candidate will foster an engaged, customer‑focused culture and drive continuous