Senior MSP Technical Lead — Onsite & Project Delivery

Dr Logic Ltd is seeking an IT Technical Lead to bridge service delivery and technical strategy within the MSP operations team. The role demands ownership of high-priority incidents, guiding projects, and ensuring compliance.

With a focus on client relationships, you'll lead technical delivery and establish standards while managing IT services in alignment with the ITIL framework. The position requires significant experience with both macOS and Windows environments, along with strong networking skills.