Senior Passenger Care & Accessibility Lead

The Greater Toronto Airports Authority (GTAA) seeks a Senior Representative, Passenger Care to lead accessibility and passenger care programs at Toronto Pearson. This on-site role partners with airlines, mobility providers, advocacy groups, and internal teams to deliver an inclusive, world-class travel experience for all passengers.

Reporting to the Manager, Passenger Care, you will manage initiatives from concept to execution, oversee contracts, and drive continuous improvement while ensuring