Senior Platform Reliability Engineer — L3 Support

McKesson seeks a Sr. Platform Reliability/L3 Support to maintain and enhance enterprise platforms across cloud and hybrid environments. You will lead complex investigations, drive root-cause analysis, and improve operational resilience while collaborating with engineering, platform, and business teams.

The role sits on the Contact Center AI team, focusing on AI-enabled digital agents, CCaaS, and API integrations. Strong production operations and incident management skills are essential.