Senior Product Manager - Payments Platform

Overview

As Product Manager for the Payward payments platform, you own the vision and roadmap for the shared backend and internal integration surfaces. You’ll translate diverse client needs into a sequenced plan, collaborating with engineering to deliver high-impact milestones. Your role shapes end-to-end client experiences, enabling rapid onboarding and go-live across Payward’s rails. You’ll partner across banking, compliance, and partnerships to scale multi-entity integrations while tracking platform success metrics. This is a hands-on opportunity to influence a global, multi-tenant payments infrastructure.

Responsibilities

• Define and own the platform vision and roadmap for the Payward payments platform (backend, hosted pages, SDKs, embedded components, direct APIs)
• Capture and map internal client requirements to evolve capabilities across use cases
• Collaborate with engineering to convert vision into a sequenced, high-impact roadmap with measurable milestones
• Prioritize competing client needs and communicate trade-offs with clear rationale
• Shape the client experience from initial discussion to go-live to enable self-serve adoption
• Coordinate with banking and partnerships teams to ensure new PSP/bank integrations scale across Payward
• Incorporate compliance, risk, and legal requirements from multiple jurisdictions into the roadmap early
• Define and monitor platform success metrics such as time-to-launch, time-to-go-live, rail availability, and payment success rates

• 5+ years in product management, preferably in platform/API/infrastructure with internal or developer customers
• Working knowledge of payments flows: pay-ins/payments, PSPs, acquirers, bank rails (ACH, SEPA, Faster Payments, SWIFT, local methods)
• Strong technical fluency: read RFCs, challenge architecture decisions, and write respected API specs
• Experience shipping developer-facing products (APIs, SDKs, embeddable UI)
• Clear, structured writing for product, compliance, and business stakeholders
• Stakeholder management across multiple priorities and alignment without direct authority
• Comfort using data to set goals and measure platform adoption and performance

• stakeholder management
• clear written communication
• data-driven decision making
• API design and documentation
• developer-facing product delivery (APIs, SDKs, embedded components)
• reading and challenging RFCs/architectures