Senior Product support engineer

In this role you will provide high-value technical support across Engineering, Operations and customer-facing functions to sustain product performance. You will drive incremental updates to extend the product lifecycle, ensure compliance, and integrate customer feedback for continuous improvement. You’ll support both post-design and new product development, collaborating with cross-functional teams to enhance the offering. This position offers exposure to a collaborative, innovative manufacturing environment and meaningful, impact-driven work.

• Permanent position with job stability
• Opportunities for professional growth and development
• Engaging collaborative and innovative work environment
• Competitive employee benefits package
• Challenging and rewarding projects
• Professional achievements

• Provide technical support to Engineering, Operations, Quality, Project Delivery, and Customer Support
• Address issues and implement updates to extend product lifecycle, improve reliability, and reduce costs
• Ensure product compliance with evolving standards
• Incorporate customer feedback for continuous improvement
• Support both post-design and new product development phases
• Collaborate with cross-functional teams to enhance the product offering
• Maintain customer satisfaction through prompt, effective technical solutions

• Experience in Mechanical Engineering
• Proficiency in CAD software
• Understanding of manufacturing processes and product lifecycle management
• Strong problem-solving skills and attention to detail
• Team-oriented collaboration
• Excellent communication and customer service skills

• team collaboration
• clear communication
• customer focus
• CAD software
• Manufacturing processes knowledge
• Product lifecycle management