IT & Software

Senior Product Support Engineer II – Cloud-Native Support

Visa Hunt

Toronto · On · Canada

Jonas Software's C&R Software division in Chile seeks a Product Support – Lead Engineer to join a client-facing team. You will troubleshoot issues, manage tickets, and collaborate with Engineering, Professional Services, and DevOps to resolve client-reported problems.

The role requires on-call readiness, strong diagnostic skills with logs and SQL queries, and a focus on improving support processes to deliver fast, high-quality service.

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Reference: WJ-4483_1238225

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