Senior Production Reliability Lead (Java, APIs, Microservices)

CIBC is seeking a Senior Manager, Production Support in Toronto to lead the stability and delivery of critical client-facing applications in commercial banking. You will drive incident management, problem resolution, and ARE practices to improve resilience and observability.

You will partner with engineering, infrastructure and business teams to ensure reliable service delivery, strong stakeholder communications, and continuous improvement while mentoring junior staff in a dynamic, hybrid work