Senior Risk and Controls Associate

As a Senior Risk & Controls Associate, you will develop and embed risk and control mechanisms across the business, independently challenging risk management. You’ll design and deliver a risk framework and governance, ensuring regulatory alignment and effective control design. You will partner with Product, Operations, and Technology to implement compliant, customer-focused solutions. This role offers strategic, proactive responsibility for the bank’s risk profile in a fast-paced, agile environment.

• remote-first work

• Partner with Product and Operations to design and implement innovative, risk-aware solutions within risk appetite
• Provide guidance on risk and control management to meet regulatory and governance requirements
• Ensure customer outcomes and conduct obligations are delivered through processes and controls for Lending and Savings products
• Support design, implementation and ongoing application of a risk-based controls framework and KPIs
• Manage regulatory risk, interpret requirements, and drive remediation activities
• Escalate issues and maintain risk MI including RAID log; liaise with Risk & Controls Lead and CRO
• Collaborate with senior stakeholders across NatWest (FLOD/SLOD) to shape risk-driven policies and processes
• Develop and embed risk MI and maintain up-to-date RAID log for visibility and decision-making
• Partner with product/functional teams to ensure compliant product development and lifecycle management
• Support incident resolution related to unanticipated risks through risk partnerships

• Experience in a compliance, conduct, or risk management role in banking
• Knowledge of regulatory environment and its frameworks; ability to interpret rules like BCOBs, Consumer Credit Act, Consumer Duty
• Experience working in fast-paced, agile environments
• Ability to partner with product/operational teams to launch new capabilities
• Proven problem-solving skills with cross-functional teams to deliver compliant solutions
• Strong communication skills to convey complex information to stakeholders and embed policies and controls
• Ability to influence senior risk stakeholders and balance regulatory and commercial needs
• Experience in customer experience or design-led thinking environments
• Experience in Lending and/or Savings product regulation

• Influencing and negotiation
• Strong communication and stakeholder management
• Analytical and problem-solving mindset
• Risk management
• Regulatory compliance knowledge (BCOBs, Consumer Credit Act, Consumer Duty)
• Risk-based controls framework