IT & Software

Senior Routing Engineer at Miratech

Miratech

Hamilton · Ontario · Canada

Drive innovation as a Senior Routing Engine Developer with Miratech. Create a cutting-edge interaction routing platform for enterprise contact centers, primarily utilizing Java and Spring Boot.

Miratech is seeking an experienced Senior Routing Engine Developer to design and build an advanced routing engine. You will be responsible for the intelligent distribution of voice and digital interactions, ensuring high performance and resilience. Collaborate with multiple teams to optimize backend services capable of handling large transaction volumes and strict latency requirements.

Key Responsibilities: • Design enterprise-scale routing engines for real-time interactions • Implement intelligent routing algorithms based on multiple criteria • Ensure resilience, scalability, and high availability of routing paths • Design APIs for routing configuration and integration • Optimize systems for high concurrency and fault tolerance

Requirements: • 8+ years in software engineering with distributed applications • Expert in Java, Spring Boot, and microservices architectures • Experience with contact center routing logic and ACD concepts • Familiar with PostgreSQL and transactional design • Strong communication skills for technical documentation

Lead the development of innovative routing solutions that redefine customer engagement at Miratech. #J-18808-Ljbffr

Reference: WJ-3875_13888514

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