Senior Salesforce Admin

You will lead the end-to-end delivery of Salesforce initiatives inside the Business Innovation team, empowering Sales, Customer Experience and Operations. You’ll translate business needs into scalable solutions, own configuration and integrations, and drive platform adoption and automation. This role combines hands-on administration with strategic platform evolution, aligning Salesforce as a single source of truth. You’ll collaborate with senior stakeholders to reduce friction and enable AI-powered processes. Join a fast-growing, mission-driven tech-enabled car marketplace aiming to scale operations and impact.

• competitive compensation
• 28 days holiday + bank holidays (35 with length of service)
• employee-friendly share options
• pension scheme via Royal London (up to 5% company contribution)
• Vitality private healthcare
• 4x annual salary life assurance

• Drive intake, analysis, and execution of Salesforce change requests, delivering scalable solutions
• Serve as point of contact for complex platform issues with rapid root-cause resolution
• Lead full lifecycle of enhancements: scoping, designing, configuring, testing and deploying
• Own Sales Cloud and/or Service Cloud configuration, including custom objects, automation, permissions, and reporting
• Manage technical debt and ensure long-term platform scalability
• Lead integrations between Salesforce and internal/external systems for reliable data flows
• Lead training sessions and create enablement materials to drive adoption
• Collaborate with admins, analysts, and developers to deliver cross-functional features
• Create and maintain reports, dashboards, and list views to support business needs
• Support UAT, bug resolution, and onboarding for new capabilities
• Identify opportunities for process automation using Flow, approvals, and notifications

• 5+ years of Salesforce administrator experience with strong Flow and declarative tools
• Balance technical debt, speed, and clean design in a fast-paced environment
• Thrives in cross-functional teams with stakeholders across sales, operations, and support
• Experience in agile environments using Asana
• Proactive, pragmatic, outcome-focused
• Good understanding of process automation tools (e.g., Flows, Validation Rules)
• Ability to create reports, dashboards, and list views for various stakeholders
• Salesforce Administrator Certification or equivalent hands-on credibility

• cross-functional collaboration
• proactive mindset
• outcome-focused
• Sales Cloud
• Service Cloud
• Flows