Senior Salesforce AI & Automation Analyst

Elsevier in the UK is seeking a Senior Business Analyst to identify, scope, and deliver AI innovation opportunities across our Salesforce platform, including Agentforce, Data Cloud, and MCP-based integrations. The role focuses on grounding AI capabilities in business processes, converting needs into clear user stories, and collaborating with analytics, engineering, and product teams to deliver value.

You will lead workshops, manage expectations, and promote responsible AI use while contributing