Senior Salesforce Field Service Transformation BA

Understanding Solutions is recruiting a Senior Salesforce Business Analyst to lead a Field Service Transformation for a major UK infrastructure client. The role focuses on replacing legacy works management with Salesforce Field Service, redesigning planning, scheduling and delivery for a large field-based operation.

You will work client-side, challenge existing processes, shape the future state and ensure the transformation lands operationally, with hybrid travel to Leeds, Manchester and