Senior Service Delivery Manager
NHS Scotland
Overview
As Senior Service Delivery Manager you will provide strategic, operational and service management for designated teams within Public Health Scotland. You will help drive service improvement, redesign and resource planning while collaborating with internal and external partners to deliver high-quality health protection services. The role spans infectious disease areas and national priorities, offering opportunities to influence cross-sector work and operational excellence. This is a mission-driven position in a flexible, hybrid environment with a strong focus on impact and stakeholder engagement.
Pay / Benefits- pension scheme
- work life balance policies
- occupational health services
- learning resources
- discounted leisure benefits
- financial and shopping benefits
- Provide strategic, operational and service management for assigned teams
- Drive service improvement and redesign initiatives
- Manage resources to meet service delivery targets
- Collaborate with internal and external stakeholders to deliver health protection services
- Coordinate across diverse infectious disease areas to align with national priorities
- Support cross-sector collaboration and scientific excellence to improve public health outcomes
- Lead change initiatives and enable effective programme delivery
- Ensure delivery within NHS Scotland policies and governance frameworks
- Degree-level qualification in a related subject (or equivalent experience)
- Professional qualification in project/programme management
- Proven experience as a senior manager with strong project and service management skills
- Demonstrated ability to lead change, manage resources and operate in a healthcare setting
- Stakeholder management
- Change leadership
- Collaborative working
- Project and programme management
- Service management
- Resource planning and allocation
Reference: WJ-747_30857096