IT & Software

Senior Service Delivery Manager - Cloud & AIOps

Accenture PLC

Birmingham · England · United Kingdom

Accenture is seeking a Sr Manager for Client Service Delivery in the West Midlands (Birmingham) to lead end-to-end infrastructure and cloud services delivery. The role emphasizes SLAs, KPIs, and cost control within a dynamic, global network.

You will drive AI-enabled service management using Dynatrace, ServiceNow, Datadog, and Splunk IT Service Intelligence, while coordinating with IT, DevOps and business units in a security-conscious UK environment.

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Reference: WJ-766_22531767

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