Senior Service Delivery Manager – MSP & ITIL Expert

Bechtle UK is seeking a Service Delivery Manager to oversee end-to-end service delivery for key MSP clients from our Northampton area. You will own outcomes, drive improvements and build trusted partnerships with customers.

You will lead reviews, manage escalations and risk, and translate data into proactive actions. The role requires strong ITIL understanding, stakeholder management, and a proactive, detail-oriented approach in a dynamic environment.