Senior Service Design & Transition Specialist

Pacific Life Re is seeking a Senior Service Design & Transition Analyst to ensure new or changed services are designed, governed, transitioned, and accepted into live operations in a controlled, value-led way.

Aligned to ITIL, you will work across the end-to-end service value chain with project, product, architecture, security, operations, suppliers, and business stakeholders to define outcomes, manage transition risk, and enable continual improvement after go-live.