IT & Software

Senior ServiceNow Architect - Telco AI-Driven Transformation

Cognizant

London Colney · England · United Kingdom

Cognizant is seeking a senior ServiceNow Architect with a strong telco background to lead solution design, configuration, and implementation across multiple ServiceNow modules. The role requires hands-on experience in CSDM, CMDB, TNI and TMF APIs, with responsibilities spanning integration, data modelling, and platform automation.

The successful candidate will drive end-to-end design and delivery, ensuring CMDB health and data quality while leveraging NowAssist GenAI to optimise ticketing, case

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Reference: WJ-766_22198136

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