Senior ServiceNow Developer

Salary: £95,000 - 95,000 per year

Requirements:

• Typically 5 years hands-on ServiceNow experience across design, development, configuration, testing, deployment and operational handover.
• Strong ServiceNow platform knowledge, architecture awareness and ability to translate business requirements into effective solutions.
• Strong experience with Flow Designer, Business Rules, Client Scripts, UI Policies, UI Actions, access controls, notifications, forms and catalog items.
• Integration experience with REST, SOAP, APIs, IntegrationHub, MID Server and Import Sets.
• Working knowledge of JavaScript, Glide APIs, HTML, CSS and XML.
• Experience developing custom scoped applications and workflows across areas such as ITSM, CMDB, Security Operations, Workplace Service Delivery, Contract Management and Discovery.
• Experience with ServiceNow AI capabilities, or strong knowledge of Now Assist, AI Agents and AI Agent Studio.
• Experience working independently within Agile/Scrum environments and engaging both technical and business stakeholders.
• ServiceNow CSA, CAD and/or relevant CIS certification is desirable.

Responsibilities:

• Translate business requirements into functional and technical ServiceNow solution designs.
• Design, configure and develop end-to-end solutions using Flow Designer, Business Rules, Client Scripts, UI Policies, UI Actions, access controls, notifications, forms and catalog items.
• Improve business processes through workflow automation, self-service and enhanced user experience.
• Implement ServiceNow AI capabilities, including Now Assist and AI Agents.
• Design and support enterprise integrations and custom scoped applications.
• Ensure solutions are secure, scalable, maintainable, performant and upgradeable, with appropriate technical documentation.
• Support ServiceNow releases, upgrades, testing, deployments, incidents and operational handover.
• Work with CMDB and platform data to maintain data quality and governance within Agile delivery practices.

Technologies:

• AI
• AI Agents
• CMDB
• CSS
• Flow
• Support
• ITSM
• JavaScript
• REST
• SOAP
• Security
• ServiceNow
• XML
• UX UI Design

More:

We are a London-based global law firm offering a permanent Senior ServiceNow Developer opportunity in a hybrid working environment. The role offers a salary of £85,000 to £95,000 per annum and focuses on delivering secure, scalable ServiceNow solutions, supporting platform enhancements, and working across Agile delivery teams.

last updated 40 week of 2026