Senior ServiceNow Developer

• We are seeking an experienced Senior ServiceNow Developer to design| build| configure| and support enterprise ServiceNow solutions across ITSM| CSM and a custom Finance module built on Accounts Payable Operations (APO).
• The ideal candidate will have strong hands-on development skills| practical experience and the ability to deliver scalable| maintainable solutions that improve operational efficiency and service quality.

Key Responsibilities:

• Design| develop| and maintain ServiceNow applications| integrations| and customizations aligned to business and technical requirements.
• Build and support core ServiceNow artifacts such as business rules| script includes| client scripts| UI policies| UI actions| ACLs| scheduled jobs| and background scripts.
• Lead development and configuration activities within ITSM and CSM modules| ensuring dependable workflows| forms| notifications| and customer-facing processes.
• Develop and maintain Flow Designer flows| subflows| approvals| and orchestration logic to automate business processes across key ServiceNow modules.
• Create and execute Automated Test Framework (ATF) test suites to validate functionality| reduce regression risk| and support release quality.
• Collaborate with business stakeholders| process owners| architects| and QA teams to translate requirements into effective technical solutions.
• Troubleshoot defects| performance issues| and production incidents provide root-cause analysis and implement sustainable fixes.
• Support upgrades| enhancements| update sets| deployments| and release management activities in multi-environment ServiceNow programs.
• Document technical design| configuration decisions| support procedures| and testing evidence in a clear and reusable manner.

Required Qualifications

• Minimum 10 years of hands-on ServiceNow development experience.
• Minimum 10 years of overall IT experience.
• Hands-on experience supporting and developing ITSM and CSM modules.
• Strong experience building server-side and client-side ServiceNow customizations| including business rules| script includes| client scripts| UI policies| and related framework components.
• Practical experience with Flow Designer and ATF.
• ServiceNow Certified System Administrator (CSA) certification is required.
• Strong understanding of ServiceNow data model| catalogworkflow concepts| forms| lists| notifications| and role-based access controls.
• Experience working in Agile or iterative delivery environments with cross-functional teams.

Preferred Qualifications

• ServiceNow Certified Implementation Specialist (CIS) certifications in ITSM| and or CSM.
• Hands on experience working on custom OOB functionalities related to Finance domain.
• Experience with integrations using RESTSOAP APIs| IntegrationHub| MID Server| or scripted integrations.
• Experience with performance troubleshooting| set-up of platform best practices| and governance of customization standards.
• Exposure to CMDB| knowledge management

Role Summary

• We are seeking an experienced Senior ServiceNow Developer to design| build| configure| and support enterprise ServiceNow solutions across ITSM| CSM and a custom Finance module built on Accounts Payable Operations (APO).
• The ideal candidate will have strong hands-on development skills| practical experience and the ability to deliver scalable| maintainable solutions that improve operational efficiency and service quality.

Key Responsibilities

• Design| develop| and maintain ServiceNow applications| integrations| and customizations aligned to business and technical requirements.
• Build and support core ServiceNow artifacts such as business rules| script includes| client scripts| UI policies| UI actions| ACLs| scheduled jobs| and background scripts.
• Lead development and configuration activities within ITSM and CSM modules| ensuring dependable workflows| forms| notifications| and customer-facing processes.
• Develop and maintain Flow Designer flows| subflows| approvals| and orchestration logic to automate business processes