Senior ServiceNow Functional Consultant ITSM EURegulated

Us3 Consulting seeks an experienced ServiceNow Functional Consultant to drive delivery in regulated European sectors. The role focuses on ITSM/ITIL, business analysis, and end-to-end process design and transformation.

You will gather requirements, run stakeholder workshops, and craft user stories, acceptance criteria, and process maps to guide development and testing. You will also own backlog refinement, UAT planning/execution, and ensure regulatory alignment while coordinating change