Senior ServiceNow ITOM Tech Lead — Architecture & Delivery

NatWest Group in Edinburgh seeks an ITOM Senior Technical Lead to own end-to-end technical solution and architecture, ensuring alignment with security standards. You’ll provide technical leadership across the solution lifecycle, support engineering teams and drive delivery of strategic ITOM capabilities.

You’ll design, review and approve key technical decisions, define architecture standards including CSDM alignment, and oversee platform upgrades and major feature deployments while fostering a