Senior ServiceNow Manager at Bell
BCE Inc.
Drive innovation as the Senior ServiceNow Manager at Bell, empowering a team to enhance customer experience through cutting-edge technology in a hybrid work environment.
This role emphasizes strategic leadership in managing Bell's ServiceNow platform, ensuring excellent delivery across IT Service Management and Telecom Systems. You’ll work closely with business units and technology teams, guiding initiatives that promote seamless customer interactions and operational efficiency while fostering a culture of accountability and high performance.
Key Responsibilities: • Oversee ServiceNow platform delivery and evolution • Lead multidisciplinary teams to success • Manage enterprise transformation initiatives from start to finish • Present strategic updates to senior leaders • Establish best practices for platform governance
Requirements: • Bachelor’s degree in relevant discipline • 10+ years experience in tech transformation • 5+ years in leadership roles • Proficiency in ServiceNow • Exceptional communication and problem-solving skills
Join Bell to influence significant changes and redefine customer experience through advanced technology. #J-18808-Ljbffr
This role emphasizes strategic leadership in managing Bell's ServiceNow platform, ensuring excellent delivery across IT Service Management and Telecom Systems. You’ll work closely with business units and technology teams, guiding initiatives that promote seamless customer interactions and operational efficiency while fostering a culture of accountability and high performance.
Key Responsibilities: • Oversee ServiceNow platform delivery and evolution • Lead multidisciplinary teams to success • Manage enterprise transformation initiatives from start to finish • Present strategic updates to senior leaders • Establish best practices for platform governance
Requirements: • Bachelor’s degree in relevant discipline • 10+ years experience in tech transformation • 5+ years in leadership roles • Proficiency in ServiceNow • Exceptional communication and problem-solving skills
Join Bell to influence significant changes and redefine customer experience through advanced technology. #J-18808-Ljbffr
Reference: WJ-3875_13146610