Senior ServiceNow Technical Lead: CSM, Integrations, GenAI

Prodapt in the United Kingdom is seeking a seasoned ServiceNow Technical Lead to own end-to-end design, development, and delivery across the ServiceNow platform, with strong emphasis on CSM, Virtual Agent, Integrations, CMDB, and Now Assist capabilities.

You will lead architecture, coordinate stakeholders, and drive secure, scalable implementations aligned with business outcomes. Strong hands-on platform experience, SDLC, Agile, and DevOps practices are essential for success.