IT & Software

Senior Solution Consultant (Fully Remote)

Talkdesk

Workfromhome · Nationwide · United States

As a Senior Solution Consultant, you will provide a white-glove experience and drive implementation of cutting-edge CXA and CCaaS solutions. You will act as a trusted advisor to stakeholders and contribute to the development of templates and best practices. Key Responsibilities: Lead strategic implementations with new and existing customers that align with strategic objectives. Provide guidance and hands-on support to ensure technical alignment and project success. Collaborate with internal teams to address feature requests and resolve issues. Requirements: Bachelor's degree in a technical field or significant professional experience. 3+ years in Professional Services or Consulting with a focus on AI or automation in SaaS. What We Offer: Competitive compensation including base pay, equity, and bonus/commission. Comprehensive health insurance covering medical, dental, and vision. Uncapped paid time off and 14 paid holidays. Talkdesk Talkdesk pioneers Customer Experience Automation (CXA) to redefine how brands interact with customers through AI. They have a global team of courageous innovators, fostering an inclusive culture where diverse perspectives drive success. #J-18808-Ljbffr

Reference: WJ-2926_4792065

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