Senior Solutions Architect

In this role, you will guide customers through digital transformation using GitLab's AI-powered DevSecOps platform, aligning technical capabilities with business goals. You’ll work with cross-functional teams to design architectures, run technical evaluations, and facilitate value-focused workshops. You will advocate for customers and relay insights to product and engineering to shape roadmaps. You join a high-performance, collaborative culture where AI is a core productivity enabler and customer outcomes drive impact.

• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

• Lead technical discovery, demos, and validation to map GitLab capabilities to customer needs across the lifecycle
• Own the technical evaluation process, including design of solutions, POV/POC, workshops, and involvement in tenders and audits
• Collaborate with Account Executives and regional sales teams to shape and execute account strategies for new and existing customers
• Build deep relationships with technical and business stakeholders to enable transformation and advocacy for GitLab
• Advise customers on modern software development, CI/CD, security, cloud practices, and ROI optimization
• Act as voice of the customer to Product Management, Engineering, Sales, and Marketing with feedback and use cases
• Maintain and extend technical expertise in GitLab, DevSecOps, AI, and cloud tech, creating reusable guidance and collateral
• Invest in personal growth through mentoring and knowledge sharing to improve team impact

• 8+ years in technical pre-sales, consulting, or similar roles with solution design and evaluation responsibilities
• Experience with end-to-end SDLC, DevSecOps, CI/CD workflows
• Hands-on with GitLab or similar source control, CI/CD, and collaboration platforms
• Practical knowledge of cloud concepts and deployment/security/operations options
• Ability to lead technical evaluations (POC/POV), contribute to tenders/audits, and run workshops/value assessments
• Strong technical communication and ability to tailor messaging to practitioners and senior decision makers
• Skill in building trusted relationships and representing customer needs to internal teams (Product, Engineering, Sales, Marketing)
• Motivation for ongoing professional development and platform proficiency

• empathy and active listening
• clear, adaptable communication
• relationship-building and stakeholder management
• GitLab or comparable source control, CI/CD and collaboration platforms
• cloud technologies and deployment/security/operations discussions
• proofs of concept/value and workshop design